… well look the Microsoft online help centre, or as you’ll spell it center, it does not help me. I spent 30 minutes trying to get the download clipart facility to er download the excellent – note that Bill – excellent collection of clip art.
It used to load easily and I was happy. Now it won’t and to get any of the images I have to enlarge them and send them by email to myself … and it will only let me do it one at a time .. this is not impressive Bill.
Anyway I tried reloading my software and still it didn’t work. The problem has to be something to do with the Windows 2000 upgrade that I was told was critical for my system – you remember the upgrade – the one that will only let me save web pages in .bmp format.
… and then I spent half an hour going round in circles on the help system. Every word I typed in the search found lots and lots and lots of completely irrelevant documents and solutions. As I left I was asked to fill in an online survey.
Well I rated it 1 poor out of 9 as it didn’t supply me with anything useful. … and it did supply me with a lot of stuff I didn’t need … and I had to read through a lot of stuff I didn’t understand … and when I went to get help from a real person … I was told I had to get myself a .Net passport … this took 10 minutes … and you tried to get me to activate my old Hotmail account for a fee … well I don’t need that as all I get in it is porn, porn, spam, spam … and I get that anyway … and I had to fill in my address and give my email address anyway… which means that you will be sending me junk, junk and more junk … in emails telling me how well Microsoft treats me … and then after all that
I’m told I am an oem registration … I’m told I’ve got yo get support from my Gateway dealer … well I certainly didn’t pay oem – I paid a high price for this lack of support … and I didn’t learn that until after I went through all those screens … and your help service only gives the phone numbers of Gateway in America so that’s not very useful … my local Gateway store has shut … and I hate dealing with Gateway in the UK … which is not in the UK but Ireland cos
I have to find every bloody number connected to the computer – account, invoice, serial the birthday and height of the salesman …and when I get through on tje UK nimber I get put onto a call centre which … runs me around the houses at least three times before getting me through to someone with less experience of computers than me.
… so I am not happy Bill
… and if this continues I will change the name of this image from frown to caused by Bill – and you wont like that.